If you are entitled to VAT Relief as a result of a disability e.g. deafness or hard of hearing disability and wish to claim this relief for eligible products, please click on the icon. .

This will open up a new browser window and bring up a VAT Relief Claim form as an Adobe PDF document, which please print and post back the completed form to us at the address shown on the bottom of the form.

On receipt of the signed completed form, we will refund you the full VAT amount relating to the eligible product. If you need us to process your order manually, kindly phone or e-mail us at sales@m2cshop.com with your full contact name, address and telephone number to proceed with the order.

There are severe penalties for making false declarations. If you are in any doubt about eligibility for relief from VAT on the supply of goods you are buying from M2Cshop.com you should get advice from your local VAT office before making the declaration - contact details will be in your local telephone directory or you can try call the National Advice Service number 0845 302 0203.

Please note that VAT relief only applies to the cost of the product and does not apply to the cost of postage and packing.